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Customer experience transformation
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#	Item
21	LV= Digital Transformation Paul Wishman Group eCommerce Director at LV= Add to Reading List Source URL: d1500126afb479750e37-a64714c5a1c2e9046721298a9cbb67c4.ssl.cf3.rackcdn.com Language: English - Date: 2015-02-04 07:08:16 Customer engagement Electronic commerce Customer experience management Marketing Business Consumer behaviour
22	Retail Innovation Program Article By Sue Anderson PLANNING FOR BUSINESS TRANSFORMATION Add to Reading List Source URL: www.retailseed.com.au Language: English - Date: 2013-03-13 01:14:56 Customer experience management Anticipatory thinking Customer experience Strategic management Online shopping National Technical Information Service Retail Marketing Business Management
23	IBM Global Business Services Executive Report IBM Institute for Business Value Digital transformation Add to Reading List Source URL: cdn.cupinteractive.com Language: English - Date: 2015-03-13 13:19:57 Strategic management Business models Value proposition Revenue model Operating model Customer value proposition Business model Customer experience Customer engagement Business Marketing Management
24	volume 6 \| no. 1 \| 15,80 euro April 2014 Transformation through Service Design Add to Reading List Source URL: www.service-design-network.org Language: English - Date: 2014-04-08 03:06:14 Service design Ambient intelligence Customer experience management Brand management Touchpoint
25	Branch Transformation through XPRESSIONTM; Phoenix expresses itself once again! Migrating retail branch banking is one thing. Migrating the retail banking experience is quite another! Adopting the same philosophy as our Add to Reading List Source URL: stage.phoenix-interactive.com Language: English - Date: 2015-02-06 10:28:54 Embedded systems Payment systems Automated teller machine Automation Banks Self-service Customer experience Marketing Technology Business
26	Changeful service design & innovation Service descriptions The Government Digital Strategy sets out a clear and compelling ambition for usercentred re-design and agile transformation of digital public services. Matt Edga Add to Reading List Source URL: assets.digitalmarketplace.service.gov.uk Language: English - Date: 2015-02-10 12:02:57 Human–computer interaction Service design Customer experience Digital strategy Agile software development Cloud computing Co-creation Touchpoint Service Marketing Business Customer experience management
27	The power of a great marketing-IT relationship Linda Price, Gartner Executive Programs There is a significant transformation starting to take place as digitisation continues to change the business landscape. We are seein Add to Reading List Source URL: www.adma.com.au Language: English - Date: 2013-01-07 19:59:27 Information systems Chief information officer Customer experience management Chief marketing officer Gartner Customer relationship management Strategic management Marketing operations World Class IT Business Management Marketing
28	9 share this document: Questions Clients are Asking Us Add to Reading List Source URL: www.delvinia.com Language: English - Date: 2012-10-19 14:01:32 Customer insight Customer service Market segmentation Customer experience transformation Customer experience systems Marketing Customer experience management Customer experience
29	Product Innovation and Transformation IT STARTS WITH AN OPPORTUNITY You need to innovate or transform your offerings to meet the changing needs and competitive landscape surrounding your organization. You have a hard de Add to Reading List Source URL: www.effectiveui.com Language: English - Date: 2015-03-17 11:28:26 Electronic commerce Marketing Innovation Business Management Customer experience management
30	Enterprise Technology Transformation IT STARTS WITH AN OPPORTUNITY You have a vision for a more tightly integrated user experience built on top of off-the-shelf enterprise tools to drive operational performance. You hav Add to Reading List Source URL: www.effectiveui.com Language: English - Date: 2015-03-17 11:28:26 PHP programming language WordPress Marketing Customer experience management Customer relationship management Software prototyping Software Business Blog software